Chained Options

Sign in to your DevmanExtensions account using the email associated with your purchase, link your licence if needed, and open a support ticket. Technical support is handled through the account portal. Check your support entitlement in your account; renew it there if required.

Use the latest release compatible with your store. Updates bring accumulated fixes and improvements. Read the installation instructions, back up your store, and test the update before applying it to production. Check download and support eligibility in your account; a renewal may be required.

Describe the expected and actual result, the exact error and the steps to reproduce it. Include your platform and extension versions and relevant screenshots or logs without secrets. If access is needed, provide temporary details in the protected connection section of your ticket. Do not publish passwords or access tokens.

Tell us the existing domain, the proposed test domain and the relevant licence. We verify that both environments belong to the same store before adding a test domain. The reverse process also applies when you start on a test site and later add production. A second independent store is not covered by this process.

Send the old and new domains and the relevant licences through your account. We check ownership and the migration before changing registrations. Do not assume that a licence covers another independent store or that a domain change has been approved before it is verified.

Use the email address associated with your purchase and the account recovery option. If you still cannot access your account, explain the access problem through the contact form. Account access help does not extend licence validity or replace the technical support portal.

Tell us what you want to achieve, your platform, the expected behaviour and examples of the required input and output. We clarify the scope before preparing a quote. Additional functionality, custom integrations and personalised setup are assessed separately from fixing a verified product defect.

Confirm the product and platform edition and follow its current installation instructions. Use the latest compatible release, keep a full backup, and test on a development store before changing live data. If a theme or another extension changes the same area, check the integration requirements first.

Yes. Create a template and assign it to multiple products. Each product keeps its own configuration tree, so you can adapt individual branches without changing the original template.

Yes. Branches can provide gallery images and fixed or percentage price adjustments. The server validates the selected path and calculates the configured price. The summary uses OpenCart tax and currency formatting; adding to cart shows a success message without leaving the product page.